Transfer money between your First Citizens accounts you have access to via Online Banking, depending on the type of account you have and whether transfers are allowed. Once logged into our mobile app, tap "Make a transfer" at the bottom of the screen. There are options to transfer money internally and externally. Can I transfer money using Mobile Banking? Provide your email that is used for Online Banking and you will be sent an email with your username.įollow the instructions on screen to access your account. If you forgot your username, click "I forgot my username. If you forgot your password, provide the information requested to send you a temporary password. On our website, click the white "Online Banking" button in the upper right corner.Provide your email that is used for Online Banking and you will be sent an email with your username. If you forgot your username, tap "I forgot my username.If you forgot your password, provide the information requested to send you a temporary password.Open our FCB Mobile App and tap "Forgot Login" in the login area.Use your credentials to log in and visit Online Banking on your mobile device! What do I do if I forgot my username and/or password? Once there, click "Online Banking" in the top right hand side of the page. While the app may not be available for your device, if you have access to the Internet, you can log in to Online Banking via our website.
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Can I use Mobile Banking if I do not have an Apple or Android device? You will use the same credentials for both. Are my login credentials the same for my mobile device as they are for my desktop computer?
However, your mobile data rates may apply from your mobile carrier. First Citizens does not charge for the Mobile Banking services. Go to your device’s app store and search for “First Citizens Bank.” Is there a fee for Mobile Banking? Our app is supported by Apple and Android devices, including phones, tablets, and wearables. What devices are supported for use with the FCB Mobile App? In the event that your device is lost or stolen, please contact the device's manufacturer to discuss your options. No account data is ever stored on your device.
The Mobile Banking service uses the same best practices that Online Banking does on your desktop computer. In the pop-up window, click "New User" in the lower right area.įill out the secure form and follow the on-screen instructions to complete signing up. In the upper right corner of our website, click the white "Online Banking" button Open the app and tap "Sign Up" in the lower left corner of your screen.įill out the secure form and follow the on-screen instructions to complete signing up. If you currently do not have Online Banking, you will need to sign up for free.ĭownload our FCB Mobile App from your device's app store. Is Online Banking required to use Mobile Banking?
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